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	»	Online Support / Help Desk [ June 05, 2009 ]
		Our new online help desk is still in development. You are welcome to browse our online help desk, FAQs and testimonials posted thus far. In order to submit a support ticket, you need to be registered on this site or have registered for a workshop or webinar. If you are not a registered user or participant, please submit your question using the contact form in the Contact section of this website or call us at (780) 695-5675. If you are registered user of this site or have registered for a workshop or a webinar and need our assistance, please login using the user name and password you used when you registered and submit a support ticket. That way, we are not fishing for email messages or dealing with over enthusiastic spam filters. We'll get back to you as quickly as possible.

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Knowledge Base Categories

1) Custom Training [1]

2) Media Training [2]

	» Webinars [1]
	» Workshops [1]

3) Publications [2]

	» Print Media Directory [1]
	» Online Media Directory [1]

4) Services [1]

	» Media release distribution [1]
	» Media Release Editorial Service [0]
	» Media Release Editorial & Social Media Tutorial [0]

5) Subscriptions [1]

Most Viewed Articles

Most Viewed FAQ's

»	Subscriptions article 1 \| Views 49 \| Comments 0
»	Webinar article 1 \| Views 46 \| Comments 0
»	Custom Training article 1 \| Views 40 \| Comments 0
»	Print Media Directory article 1 \| Views 37 \| Comments 0
»	Distribution Services article 1 \| Views 34 \| Comments 0
»	Workshops article 1 \| Views 28 \| Comments 0
»	Online Media Directory article 1 \| Views 25 \| Comments 0

»	I have more questions about services. Now what? \| Views 17
»	What is the background of the media training instructor? \| Views 37
»	Can I download the contact information in the online media directory? \| Views 31
»	Do I need in install anything to participate in the webinar? \| Views 19
»	Do you offer a nonprofit rate for subscriptions? \| Views 12
»	Do you offer a nonprofit rate for webinars? \| Views 32
»	Do you offer a nonprofit rate for workshops? \| Views 22
»	How can I place an order for Alberta Media Directory in Print? \| Views 15
»	How can I purchase a subscription to Alberta Media Directory Online? \| Views 15
»	How do I ask questions during a webinar? \| Views 49

Testimonials


	»	Allison MacLean
		I would definitely recommend this workshop to others! I felt empowered that I could negotiate the social media networks myself.

	»	Erika Madsen, Marketing Coordinator, University of Alberta
		Marketing to arts students is an interesting challenge. I now have more tools to use to meet the challenge.

	»	Doug Firby, Manager of Marketing & Media, Sunshine Ski & Snowboard Resort
		The workshop helped me understand how to approach social media in a strategic fashion.


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